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jleclear

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Posts: 1
Reply with quote  #1 
We had webtracks in place and I ran the new install and everything worked fine until I was looking at different features and changed the theme to Office365. I now get a server error when trying to load the main page and it is refencing the Office365theme:

Server Error in '/WebTracks' Application.


Parser Error

Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.

Parser Error Message: Could not load file or assembly 'DevExpress.Web.ASPxRichEdit.v17.2, Version=17.2.13.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a' or one of its dependencies. The system cannot find the file specified.

Source Error:

Line 1:  <%@ Register TagPrefix="dx" Namespace="DevExpress.Data" Assembly="DevExpress.Data.v17.2, Version=17.2.13.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a" %>Line 2:  <%@ Register TagPrefix="dx" Namespace="DevExpress.Web.ASPxRichEdit" Assembly="DevExpress.Web.ASPxRichEdit.v17.2, Version=17.2.13.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a" %>Line 3:  Line 4:  <dx:ASPxRichEdit runat="server" CssPostfix="Office365" CssFilePath="{0}/styles.css">

Source File: /WebTracks/App_Themes/Office365/ASPxRichEdit.skin    Line: 2


I have tried running a repair installation to try to get it set back to the defaults but still the same error. Is there anyway to revert to the original theme and I'll know not to change it.
thoese

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Posts: 491
Reply with quote  #2 

Hi,

Yes this is an issue with the installer missing a file and adding two unneeded files.

 

To correct you’ll need to do the following on the server where Web Tracks is installed…

 

Delete ASPxRichEdit.skin and ASPxTreeList.skin from

 

C:\Program Files (x86)\Gritware\Web Tracks\WebRoot\App_Themes\Office365

 

Also overwrite the WebChartControl.skin file in the same folder with the one in the attached zip file.

 

This will be fixed in the next minor update.  Sorry for any inconvenience.

 
Attached Files
zip Office365Correction.zip (374 Bytes, 0 views)


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