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tthompson

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Reply with quote  #1 
When allocating time by technicians against tickets, you can select times based on 15 min intervals i.e. 0.25,0.5,0.75 etc.

Is it possible to change this to 6 minute intervals, so it would be 0.1,0.2,0.3,0.4 etc?
thoese

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Reply with quote  #2 
Hi,

The up/down selector as you noticed adds or subtracts .25.  However you are not forced to use this selector.  You may type in the time to .01 precision.

I can add this as a suggestion to make the up/down increment a user definable setting.

Thanks,

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tthompson

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Reply with quote  #3 
Thanks for the response. Didn't realise I could just enter times such as 0.1, 0.2 etc. That will suit my requirements.
thoese

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Reply with quote  #4 
Happy to hear that works for you. Thanks for the feedback.
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