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bodietyrone

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Posts: 12
Reply with quote  #1 
Is there a way to send a Text to a phone when the tech has a Hot ticket. They may not always be in front of a PC for incoming tickets
thoese

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Posts: 483
Reply with quote  #2 
Hi,

When you click Save Notify & Close you could manually enter the "text" email address for the technician.

This link describes the most common carrier formats...

https://20somethingfinance.com/how-to-send-text-messages-sms-via-email-for-free/

I created the following suggestion for a more integrated way to support this feature within Web Tracks...

http://support.gritware.com/post/better-support-for-text-messaging-8483991?pid=1295454698#post1295454698

Thanks,

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