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Posts: 89
Reply with quote  #1 
Currently on the tickets tab, there is an option to view records in pages (1, 2, 3, etc) or all records (...). I would like to do away with the current option and see an option that allows technicians to select records per page (25, 50, 100, etc). 

The current option can get users into some trouble at times. For example, I like to see all of my open tickets at once (not more than 30 usually). But if you click to see closed records and forget to choose back to the page option, WT will try to generate my over 20,000 records on one screen. Ouch!
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