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wsprague

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Posts: 2
Reply with quote  #1 
I often times don't need to add a comment before closing a ticket.  It would be nice if there was a "Quick Close" button along side the Add | Edit | Delete.

Capture.JPGI don't want to delete them because I'd like to keep the issues around and logged but it would be nice to select a ticket, hit quick close, and have it archived as closed.  Instead i have to open it, go to comments, choose "closed" and then save it.

jdelaria

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Posts: 76
Reply with quote  #2 
Actually, there already is a "Quick Close" button. Just right-click on the ticket and choose "Change Ticket Status --> Closed".
wsprague

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Reply with quote  #3 
THANK YOU ! ! ! this is such a great time saver!
thoese

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Posts: 483
Reply with quote  #4 
Locking thread since this feature already exists :)
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