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jdelaria

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Reply with quote  #1 
The merge tickets function is very slow. I think this is because it is trying to load over 2 thousand pages of tickets for us as it is searching all tickets. Can you make it an option to search open tickets by default and then give the option to choose all? This is becoming nearly unusable in our environment. 
thoese

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Reply with quote  #2 
I agree with your suggested solution.  We will try to implement this in the next minor update.

Thank you,

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