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Posts: 6
Reply with quote  #1 
When I duplicate a call for service it would be nice to be able to copy the notes attached to the call as well.

Maybe when the small box appears asking the user if they are sure they want to duplicate the call, a few check boxes could be offered to allow the user to select what to duplicate i.e. notes or attachments.

I am certain this would not be an option all users would be interested in so perhaps it could be an admin setting to be set per organization to turn this option on or off.
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