Help Desk and PC Inventory Software by Gritware   Gritware Support Forums
Gritware Support Forums
Sign up Latest Topics
 
 
 


Note: This topic is locked. No new replies will be accepted.


Reply
  Author   Comment  
rteal

Guest
Registered:
Posts: 1
Reply with quote  #1 
Hello

When creating a new service desk ticket is it possible to have the ticket priority automatically populate with a preset default priority (for example, always defaulting to "Normal")?

Cheers

Ross
thoese

Moderator
Registered:
Posts: 491
Reply with quote  #2 
At this time there is not a 'default' priority. I will move this to the suggestion forum.

Thanks.

__________________
Todd @ Gritware
Other resources
Gritware.com
Knowledge Base
Web Tracks Help
thoese

Moderator
Registered:
Posts: 491
Reply with quote  #3 
This has been implemented in version 9.00.
__________________
Todd @ Gritware
Other resources
Gritware.com
Knowledge Base
Web Tracks Help
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.