Help Desk and PC Inventory Software by Gritware   Gritware Support Forums
Gritware Support Forums
Register Latest Topics
 
 
 


Reply
  Author   Comment  
msmith

Member
Registered:
Posts: 6
Reply with quote  #1 
In some imstances we have a large number of duplicate calls to enter into the service desk and at we have to enter eeach call one by one or copy a call one at a time.

Would it be possible to have a bulk add feature or bulk copy for the service desk?

Thanks
thoese

Moderator
Registered:
Posts: 476
Reply with quote  #2 
There is a 'duplicate' record feature for the service desk list. To use it hightlight the record you wish to duplicate and then click the duplicate record button in the lower left area of the grid.

Thanks,

__________________
Todd @ Gritware
Other resources
Gritware.com
Knowledge Base
Web Tracks Help
msmith

Member
Registered:
Posts: 6
Reply with quote  #3 
We do use the duplicate call option, but when we update computers we have to duplicate a call over 150 times. Bulk add would allow us to add at once.
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.