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Posts: 10
Reply with quote  #1 
Not knowing the nuances involved with making this happen, is there a way to set up an automated import of users from Active Directory? I'm often forgetting to run an import and we will get new users who have to call the desk because they cannot put in a ticket. 

I have a calendar reminder in place, but often forget to do it still. Kind of hoping that technology can save me from myself and my bad memory...

Posts: 493
Reply with quote  #2 

This has actually been on the our "to do" list.  Currently there is not a built-in way to achieve this.  

I will see what I can do about expediting this.  I think it would be setup similar to how reports are auto delivered.  This would allow you to set this up as a repeatable task (e.g., run every night at 3:00AM).

Thank you for the suggestion. 

Todd @ Gritware
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