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tmassengale

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Posts: 15
Reply with quote  #1 
Can you add a feature to automatically add a user based on sending email address for tickets converted for users who are not in the system (either because they haven't been added yet or because they are outside the organization) 
jdelaria

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Posts: 86
Reply with quote  #2 
Would need to be configurable as we would not want this feature. But I understand those who would! 
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